cineXplugins Anti-virus Issues

Owned by Jane Sung
Last updated: May 10, 2021
1 min read

cineXplugins on Windows 10 and  Windows Defender or other Anti-virus software.

The following errors that may come up when trying to use or install cineXplugins

  1. I've installed the plugin but when I go to the file export, the cinedeck export and cinedeck insert plugins are missing.

  2. I've installed the plugin, but after a restart when I go to the file export, the cinedeck export and cinedeck insert plugins return an "Cannot create a suitable container writer" error.

Solution

In either case, you will need to 

  1. disable Windows Defender temporarily

  2. reinstall the plugins

  3. whitelist the cineX plugin files in the A/V software. 

Locations below:

For Adobe Premiere

OSX /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

Windows C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\

For Avid Media Composer 

OSX /Library/Application Support/Avid/AVX2_Plug-ins

Windows: C:\Program Files\Avid\AVX2_Plug-ins

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