CineX suite is not yet fully compatible with the Apple’s new M1 hardware.
Depending on specific hardware / operating systems some products may have limited function, however these operations are not tested and supported at this time.
You will find that although Plugins are installed and licensed, they are not appearing in your NLE, or the program will not open as expected and the Process is not responding in activity monitor as below.
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Please note that clients have seen issues such as corrupt frames when rewrapping and inserting into files in CineXtools on Apple Silicon Macs when running macOS Monterey. In our testing these issues no longer appear when using macOS Sonoma. If you are running macOS Monterey and experiencing these kinds of issues we suggest upgrading to macOS Ventura or Sonoma if possible. |
Issue Description
Some users of cineXsuite software on Apple M series chip have reported problems when running the application in emulation mode. This issue primarily concerns compatibility and performance discrepancies across different systems.
Resolution Steps
Ensure Rosetta Installation:
The first step is to confirm the installation of Rosetta, Apple's translation layer software that enables applications built for Intel-based Macs to run on Apple Silicon.
If Rosetta is not installed, users should install it to see if it resolves the issue.
Link forRosetta here.
For further assistance or to report a new issue, please contact the cineXsuite support team.