CD2 Server Prerequisites: Hardware and Software Requirements
If the app will not start, likely the MSVC Redists (see below) are not installed or the CPU is not whitelisted. Contact support with TeamViewer credentials so they can assist.
CD2 Server:
Hardware minimum requirements for Windows:
Software minimum requirements for Windows:
Gen 9 or later i7 or i9 CPU with Quicksync Video [use Cinedeck RX/i7i9 installer]
OR
Gen 9 or later i7/i9 CPU without Quicksync Video and Nvidia GPU [use Cinedeck RX/i7i9 installer]
OR
Xeon CPU with Nvidia GPU [use Cinedeck MX/Xeon installer]
Windows 10 Professional, Enterprise or Windows Server 2019
Microsoft MSVC C++ redistributables
Windows DirectX
Sample BoM for HP for standard ZX85 equivalent:
HPE ProLiant DL380 Gen10 - 8 Bay SFF 8x 2.5 Configured with:
HPE ProLiant DL380 Gen10 8 SFF Base Server
HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply
2x HPE DL380 Gen10 Intel Xeon-Gold 6226R (2.9GHz/16-core/150W) FIO Processor Kit
8x HPE 8GB (1x8GB) Single Rank x8 DDR4-2933 CAS-21-21-21 Registered Smart Memory Kit
2x HPE 240GB 6G SATA Read Intensive-2 SFF 2.5-in SC 3yr Wty Solid State Drive
Use On-Board Basic SATA RAID (0,1,10)
HPE Gen10 2U Bezel Kit
HP 2U Small Form Factor Easy Install Rail Kit
HPE iLO Standard with Intelligent Provisioning
HPE 3 Year Next Business Day Warranty
9-5 Technical Support for System Lifetime
48 Hour Comprehensive System Testing Procedure
CD2 Client:
Hardware minimum
Software minimum requirements for Windows:
Software minimum requirements for OSX:
i7 CPU or greater. If number of previews is greater than 8, then ensure the system that is running the client is powerful enough.
Windows 10 Professional, Enterprise or Windows Server 2019
Latest Microsoft MSVC C++ redistributables C++ Package 1
Mac OSX 10.15 Catalina or newer