If you experience a crash on app startup, likely the MSVC Redists (see below) are not installed or the CPU is not whitelisted. Contact support with TeamViewer credentials so they can assist.
CD2 Server:
Hardware minimum requirements for Windows:
Software minimum requirements for Windows:
Gen 9 or later i7 or i9 CPU with Quicksync Video [use Cinedeck RX/i7i9 installer]
OR
Gen 9 or later i7/i9 CPU without Quicksync Video and Nvidia GPU [use Cinedeck RX/i7i9 installer]
OR
Xeon CPU with Nvidia GPU [use Cinedeck MX/Xeon installer]
Windows 10 Professional, Enterprise or Windows Server 2019