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Return to installation guide

Note

If the app will not start, likely the MSVC Redists (see below) are not installed or the CPU is not whitelisted. Contact support with TeamViewer credentials so they can assist.

The specific hardware required for your production will be determined by the resolution and framerate of your sources as well as the codecs used.

To dimension your solution refer to Calculating Hardware Compute Requirements

You can also refer to a list of Sample builds currently in production

CD2 Server:

Hardware minimum requirements for Windows:

Software minimum requirements for Windows:

Gen 9 or later i7 or i9 CPU with Quicksync Video [use Cinedeck RX/i7i9 installer]

OR

Gen 9 or later i7/i9 CPU without Quicksync Video and Nvidia GPU [use Cinedeck RX/i7i9 installer]

OR

Xeon CPU with Nvidia GPU [use Cinedeck MX/Xeon installer]

Windows 10 Professional, Enterprise or Windows Server 2019

Latest Microsoft MSVC C++ redistributables [download link]

Windows DirectX [DirectX runtime web installer download link]