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If the app will not start, likely the MSVC Redists (see below) are not installed or the CPU is not whitelisted. Contact support with TeamViewer credentials so they can assist. |
The specific hardware required for your production will be determined by the resolution and framerate of your sources as well as the codecs used.
To dimension your solution refer to Calculating Hardware Compute Requirements
You can also refer to a list of Sample builds currently in production