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1. Installation general notes

  • Download the Server (PC only) and Client (Mac / PC) installers.

  • Ensure the account under which they are to be installed has Admin privileges.  Accounts without Admin privileges may interfere with the correct installation of the software, even if the Admin password is used in UAC dialogs.

  • Ensure that UAC is set to allow installation of applications downloaded from developers other than Apple

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  • Right-click the package and choose open with >> installer   

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  • Be sure not to double-click as UAC will prevent the installer from opening

  • Follow the steps in the installation wizard

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  • Select whether to install for all users or just one, etc.

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  • Select installation location.  It is not recommended to change the location.

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Troubleshooting

  • Ensure that UAC is set to allow installation of applications downloaded from developers other than Apple.

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  • Ensure that the user logged in for installation has Administrator privileges.